Who we are
Information We Collect:
We collect a range of information to deliver and enhance our services. This includes:
- Personal Information: When you register, subscribe, or engage with our website, we may gather personal information such as your name, email address, phone number, postal address, and demographic details. This data is fundamental to personalizing your experience and providing tailored content, recommendations, and communication.
- Usage Data: Our website automatically records data related to your interactions with our platform. This encompasses your IP address, browser type, device information, pages visited, and the duration of your visits. We utilize this information for analytical purposes to comprehend user behavior, improve website performance, and deliver customized content.
- Cookies and Tracking Technologies: To enhance your browsing experience, we employ cookies and analogous tracking technologies. These tools enable us to remember your preferences, settings, and monitor your interactions with our content. You can manage cookie settings through your browser preferences.
What Data Is Collected:
‘Personal Information’ or ‘Personal Data’ refers to data that directly or indirectly identifies an individual, including but not limited to name, postal address, email address, mobile number, and other relevant identifiers. When anonymous information becomes associated directly or indirectly with personal information, it is treated as personal information.
How We Use Your Information:
The information we collect serves various purposes:
- Personalization: We use your data to personalize your experience, delivering content and recommendations aligned with your interests and preferences.
- Communications: Your contact information may be employed to send newsletters, updates, and responses to inquiries. You have the option to opt out of these communications at any time.
- Analytics and Research: We analyze user data to enhance our website’s performance, content relevance, and user engagement. This data helps us gain insights into trends and make informed decisions regarding website development.
We are committed to protecting your personal information. We do not trade, sell, or rent your data to third parties. However, in specific cases, we may share your information:
- With Your Consent: We will share your information with third parties only upon receiving explicit consent from you.
- Service Providers: To enhance our website’s functionality and user experience, we may share data with trusted service providers who support us in website maintenance, analytics, and user support.
- Legal Compliance: We may disclose your information when required by law or to safeguard our rights, privacy, safety, or property.
You have the following rights regarding your personal information:
- Access and Correction: You can access, update, or request the deletion of your personal information by contacting us through the provided contact details.
- Communication Preferences: You have the option to opt out of receiving communications from us at any time. You can manage your communication preferences through the unsubscribe link in our emails or by contacting us directly.
- Cookie Settings: You can manage your cookie preferences through your browser settings.
Security and Compliance with Laws:
We take data security seriously and have implemented reasonable measures to protect your information. Nevertheless, please note that no method of data transmission or storage is entirely secure. Our data practices align with applicable data privacy laws in the regions where we offer our services.
Data Transfer, Storage & Processing Globally:
Our services are not intended for individuals below the age of 16. We do not knowingly collect personal information from minors. If we become aware that personal information from a minor has been collected without verified parental consent, we take the appropriate steps to delete this data and notify the minor’s parent or guardian. We encourage parents to monitor their children’s online activities and use of our services. If you suspect that your child has provided personal information without your consent, please contact our customer support team to have it removed from our services.
We do not retain your information longer than necessary for the purposes it was collected or as required by applicable laws. The data retained by us aims to keep you updated with our promotions and enhance your user experience. However, we respect your rights regarding your data, and you can request access, correction, or deletion of your personal information in the User Control Over Collected Data.
Resolving Privacy Issues:
Your privacy concerns are important to us. If you have any queries, complaints, or require assistance with any aspect of the collection, processing, or transfer of your personal information or concerns related to this policy, please contact our grievance officer or data protection officer. You can also request to download and delete your data. When submitting a complaint, please provide:
– Identification of the information in question
– A clear statement indicating whether the information is personal information or sensitive personal information
– Your contact details
– A statement that you believe the information has been processed incorrectly or disclosed without authorization
– A statement, under penalty of perjury, asserting that the information in the notice is accurate and belongs to you